Avoiding Fraud

Protecting your information when using the internet should include consideration of safeguards you put on your computer and use when online. To help you better protect your information, we want to clarify some of our practices and raise your awareness of some current scams that might affect you or your computer:

Phishing

Phishing" or "Spoofing" refers to emails that appear to be from a legitimate company (often including the logo of that company) and request personal information such as credit card and bank account numbers or passwords. In reality, these emails are from an unauthorized and phony source.

So there will never be any confusion:
michelgermain.com DOES NOT email you to verify your credit card number
You should only submit credit card information to us when completing an order at our check-out page or when updating Your Account at michelgermain.com
If you receive an email that appears to come from Michel Germain that asks you to provide your credit card information or your password to Your Account, it would NOT be from us. You should NOT provide your credit card or password.
If you receive an email that requests credit card or other personal information in exchange for a Michel Germain gift card, it is NOT from us.